IT Operations Management
Dima Solutions is proud to be the only Gold Business Partner of Micro Focus Software in Jordan. Our valued consultants are experts in engineering and implementing end-to-end Enterprise Management Solutions based on Micro Focus software solutions and ITIL best practices. This means that whatever the level of involvement you require from Dima Solutions such as a business briefing to keep you up- to- date with current and new Micro Focus Software modules, technical or end user training, architecture design or indeed solution deployment, Dima Solutions is the best place to help you achieve your infrastructure business objectives.
Simplify Service Consumption
Deliver intuitive, personalized, no-wait, self-service to IT and business users, driven by machine learning
Meet Resource Demand at DevOps Speed
Deliver cloud and on-premises services at high speed, without compromising quality.
Detect and Fix Issues Automatically
Shift to automated discovery, monitoring, and remediation powered by AIOps.
Implement Transparent Guardrails
Adopt a proactive, consistent approach to patch compliance, backups, and budget control.
Service Management
Deliver smarter service management to IT and business users with intuitive self-service powered by AI. You’ll address issues, deliver new services, and extend support to business teams with greater speed and agility.
Service Management Automation X (SMAX)
delivers an end to end meeting all your enterprise service management needs on premises, in cloud, or as a service.
Universal Discovery and Universal CMDB
reduce service impacts with hybrid IT asset discovery, proactive impact analysis, and service dependency mapping in your CMDB.
