With technology evolving and enterprises transforming into digital services, customer service, availability and performance of technologies became the true factors of organizations excellence and growth.
We at DIMA Solutions -Development of Information Management- have seen this coming since the year of our establishment, back in 2004. We invested, built, trained, and partnered with leading firms to serve local and regional enterprises with the best of breed solutions addressing the needs of monitoring, performance management, services management, Artificial intelligence, automating our customers processes in their IT enterprise management.
To be a recognized leader in providing consultancy and IT management services to our customers, and to be the preferred source of quality technology services delivery for Jordan and worldwide through building state of the art IT and Business solutions. We built over the past year’s expertise, consultants and knowhow which represents the main crown jewels of the company. we have made every engagement a unique and enjoyable experience to our customers and partners.
Was always since day one to provide quality professional Information Technology and Business Process Services those add value to our clients' businesses. We will deliver these services through highly committed and motivated teams using innovative thinking and best practices.
Serving customers from all sectors, has been a great pleasure and a remarkable journey serving our customer needs to maximize ROI by providing visibility, measurements, and reports to assist in making educated decision related to their infrastructure and customer experience.
Our Core Values
At DIMA Solutions we live by a set of values that drive our behavior daily and enable us to achieve our vision and goals.
Our values express the expectations of ourselves and one another to identify how we conduct business with our clients. Each employee is personally accountable for reflecting the following values in business decisions and actions:
We know that trust must be earned, so we strive every day to act in ways to build up trust in our clients, ourselves and others.
Integrity, Honesty and Respect
We value our reputation and conduct our business with integrity, honesty, and respect for each individual. We will be as open as we can be with our clients and our people.
We recognize the importance of providing excellence and creating an environment where commitment is part of the fabric of who we are.
Acting with Courage
We demonstrate a willingness to take risks while conducting our business in a responsible manner.
We seek to deliver excellent results and ensure our clients and customers experiences that exceed t their expectations.
What do we do?
At DIMA Solutions, we understand your business challenges and our suite of market-leading solutions help address them. We are in the unique position of being able to help you evaluate several solutions and advise you on the best solution for your business. Our expertise falls into the following areas:
IT Management: DIMA Solutions is proud to recognized as a golden business partner with the world largest leading vendor, Micro Focus, in Information Technology Operations Management (ITOM) and Application Development Management (ADM). Our valued consultants are experts in engineering and implementing end-to-end Enterprise Management Solutions based on Micro Focus software and ITIL best practices.
This means that whatever the level of involvement you require from Dima Solutions such as a business briefing to keep you up to date with current and new MF Software modules, technical or end user training, architecture design or indeed solution deployment, Dima Solutions is the best place to help you achieve your infrastructure business objectives.
Internet of things and artificial intelligence: Leadership and being ahead of the curve is our DNA, hence, we partnered with the leading ThingLogix to help modern businesses harness the power of The Internet of Things (IOT) with technology solutions based on ThingLogix proprietary platform Foundry, a powerful multi-tenant application platform helping customers “without the need for coding”, get creative, get building, and get results.
Library Management solutions: We are the leader in Jordan providing library automation solutions based on the best of breed software systems and latest technologies on the library security solutions and self check units.
DIMA Solutions plays a major role in system integration providing its valued customers in some vertical markets with high quality solutions in a broad spectrum of Telco’s, financial institutions, education, and government sectors through specialized consultants in various technical and project management fields.
Over 15 qualified professional services resources, equipped with best practices knowledge and trained on all of our solutions gave Dima Solutions the opportunity to build long list of valuable customers as a satisfied reference list customers in and out side Jordan